the future of customer service

Voice AI-powered solutions

At aiCall, we aim to democratize voice AI solutions for businesses, regardless of their technical power.

We understand that customer service can be both costly and time-consuming, often leading companies to outsource call centers. By harnessing the power of voice AI agents, we aim to empower businesses, offering a cost-effective and efficient solution. Our focus is to make these advanced tools accessible to all companies, revolutionizing the way businesses interact with their customers.

Custom algorithm

Our unique flow algorithm enhances efficiency and personalization of our AI agents.

Based on LLM

Integrating Large Language Models, our AI voice agents offer cutting-edge, intelligent customer interactions.

GDPR compliant

EU-based servers ensure strict adherence to GDPR for data privacy and security.

Multilingual

Supports Dutch, English, Spanish, and more for diverse customer communication.

The workflow

When presented with a customer's question, the AI agent first attempts to solve customer issues by accessing the company's knowledge base. Should the AI reach its limits, the query is seamlessly rerouted to a human agent withing the right department, ensuring every customer journey concludes with satisfaction.

Use cases

Here are some examples of FAQ agents in development for different kinds of businesses.

Education organisation

They provide specialized training courses, both in-person and online, with a focus on professional certifications and skills development for individuals and businesses. Their bot answers inquiries about course availability, content, scheduling, official recognition, and financial aid options.

Apart from FAQ, other functions in development are:

Rerouting

Surveying student recruitment sources and repeated enrollments

Biogas power plant

They operate in the field of biogas production. They are involved in the development, installation, and maintenance of biogas plants. This agent specializes in answering questions about plant specifics, extra benefits, manure-based electricity generation, infrastructure needs, and manure use in the system.

Apart from FAQ, other functions in development are:

Collecting information about the users

Integration of yield calculator

Stop smoking clinic

They offer a smoking cessation program to help smokers quit through certified courses that address various aspects of smoking. Their bot addresses questions about the method, information about the sessions, and availability.

Apart from FAQ, other functions in development are:

Automatic surveys post-session

Course reservation

Talk to our AI agent

Our Team

In early 2023, five Creative Technology students from the University of Twente in The Netherlands became co-founders. Having teamed up successfully on projects before, they decided to pool their talents and passion for innovation to launch aiCall. This international team, with members from Mexico, Spain, Germany, and The Netherlands, merged their diverse perspectives to follow a journey in the realm of AI-facilitated communication.